Customer Service at Pilot Plumbing, Heating & Cooling
At Pilot Plumbing, Heating & Cooling, we don't just wing it when it comes to taking care of our customers. When you reach out, you're connecting directly with the crew that keeps North Andover running smoothly, not some call center that couldn't tell a wrench from a screwdriver. Our name's on the door and our reputation is on the line, so we treat every customer like they matter.
Got a plumbing disaster that's crashed your morning or an HVAC system that's broken down? Our team is ready to get your home back up and running without the runaround or delays.
How To Reach Us
Getting hold of us is easier than a smooth landing on a clear day:
Phone: (603) 691-2706
Email: contact@pilotplumbingnh.com
Online Contact Form: https://pilotplumbingnh.com/contact-us/
Service Area: North Andover, Andover, Lawrence, Methuen, and nearby towns
Our Service Hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: By appointment
Closed on major holidays
How We Support Our Customers
We’re not just “here if you need us.” We keep our support systems running as smoothly as our repairs:
Phone Support: Call (603) 691-2706 and Mike or one of the technicians picks up - no phone tree, no "press 1 for plumbing."
Online Scheduling: Set up your visit or request an estimate in a few clicks.
Clear Updates: We keep you posted so you’re never stuck guessing when we’ll arrive.
Appreciated by Our Customers
Request an Appointment
OR
Scan QR-code to Call
Simple 4-Step Process
Schedule Your Appointment
Get Professional Advice
Complete Service Work
Enjoy Comfort & Peace of Mind
